Why ChiroSpring Is the Chiropractic EHR Dr. Decker Trusts

Simplifying SOAP Notes and Supercharging Efficiency: How ChiroSpring Became Dr. Decker’s Go-To EHR

ChiroSpring’s Impact

• Dr. Decker switched to ChiroSpring for a faster, cloud-based solution he could use both in and out of the office.
• ChiroSpring helped streamline admin tasks like reminders, check-ins, and billing, freeing up staff time.
• Customizable SOAP notes with advanced ditto made staying compliant and avoiding insurance issues easier, and GrowthHub’s automated recalls and reminders improved patient retention.
• With less focus on paperwork, Dr. Decker can now spend more quality time with patients.

Dr. Dave Decker, a chiropractor at NJ Nerve Chiropractic & Laser in Central New Jersey, is confident that ChiroSpring was the right choice for his practice.  

His high-volume clinic, seeing 200-250 patients weekly, demanded a chiropractic EHR that could keep pace. Over a year later, Dr. Decker appreciates how ChiroSpring combines reliability with speed, simplifying daily tasks and keeping operations smooth. Whether it’s patient onboarding or SOAP notes, he’s seen how the software simplifies his daily workload.  

Together with his wife, Dr. Alyssa Decker, who also practices at the clinic part-time, Dr. Decker views ChiroSpring as essential to a more efficient, adaptable practice.

Here’s what he says about switching to ChiroSpring's chiropractic EHR software.

Journey to ChiroSpring

For Dr. Decker, a reliable chiropractic electronic health records (EHR) system must meet several core requirements:

• Dependability
• Efficient patient onboarding and reactivation
• SOAP notes that are compliant, straightforward, and error-free
• A user-friendly interface
• Back-end customization to fit specific practice needs

Dr. Decker’s previous EHR software struggled to deliver in these areas. Initially a server-based solution, it later released a cloud-based option that fell short of expectations. He needed flexibility—specifically, the ability to work from home and handle tasks outside the office seamlessly.

Frustrated by the sluggish performance and recurring issues with his old chiropractic software, Dr. Decker turned to ChiroSpring. It quickly proved to be faster and more reliable.  

As with any new transition, onboarding involved a learning curve. But the transition allowed his team to start fresh—a change that was ultimately well worth it.  

“Even if you told me it was going to be 5 or 10 times as difficult as it was, it would still be worth doing.”

With ChiroSpring in place, Dr. Decker found that his priorities were finally being met.  

Power of Custom Chiropractic SOAP Notes

For Dr. Decker, SOAP note customization is a game-changer. Every chiropractic clinic has unique needs—whether focused on insurance, personal injury, wellness, or cash-based services. ChiroSpring lets him tailor chiropractic SOAP templates to fit exactly what his practice needs.  

“Being able to use the ChiroSpring templates and make your specific template—it’s huge. I feel like our note is more compliant now, and because the software is easier to use, I’m able to handle progress exams, re-exams, and overall care with far fewer issues related to insurance.”

ChiroSpring also speeds up SOAP documentation.

Dr. Decker uses favorites lists, custom templates, and advanced dittos for common cases. When documenting patient symptoms like lower back pain, he can quickly pull up his pre-set template, which fills in ICD-10 codes, M99 codes, and frequently used procedures. This setup, he notes, completes “half the work” with a single click.

For him, ChiroSpring’s customization options save time and keep his notes reliably compliant.

Front Desk Solution with Full Team Approval

ChiroSpring has simplified everyday tasks for Dr. Decker’s front desk team, making their workflow smoother and cutting down on repetitive tasks. With tools for reminders, payments, and patient follow-ups, the software supports his clinic’s efficiency and frees up his team to focus on patients.

1. Customizable Reminders and Patient Recall

Appointment reminders are essential to keeping patients on track, and ChiroSpring allows these to be tailored to each patient’s needs.

New patients get reminders to arrive early with paperwork, while returning patients receive simple appointment prompts. For missed appointments, GrowthHub’s automated recall prompts patients to reschedule.  

2. Seamless Payment Processing with ChiroSpring Pay

With most patients’ cards on file, checkout has become fast and hassle-free.

ChiroSpring Pay integrates directly into patient records, eliminating errors and manual entry. Dr. Decker calls it “seamless, quick, painless.”

3. Simplified Billing and Statements

Billing is just as easy: his team can now send electronic statements by email or text, complete with a payment link. Since patients are already opted into text messaging, the process is smooth and convenient. Liz from the front desk sees the impact firsthand:  

“The ChiroSpring Pay feature is definitely very helpful for statements with the link now. It makes it a lot easier to keep track of statements and just be able to push them out to patients without having to think about it.”

Maximizing Time, Minimizing Hassle

With ChiroSpring, Dr. Decker’s time is more productive and his notes are reliably compliant. The software keeps every treatment plan organized, reducing issues like run-on care or insurance denials. “The software’s enabling me to have everybody’s treatment plan under wraps. No run-on care, everything’s compliant,” he explains.

While end-of-day wrap-up still takes about 15 to 20 minutes, Dr. Decker finds he’s accomplishing more in that time. Compared to previous charting systems, ChiroSpring has streamlined his workflow, allowing him to close out each day with confidence that his notes are accurate and up to date.

A Better Patient Experience

ChiroSpring has freed Dr. Decker to give patients more attention. With customizable templates and kiosks for check-ins, his team spends less time on paperwork and more time on patient care.

Dr. Decker no longer deals with the hassles of manual charting, which means he can see more patients and still have time to connect with each one. It’s a setup that lets him focus on what matters—providing quality care without the extra admin work.

The Flexibility to Grow and Adapt

Dr. Decker has been impressed with ChiroSpring’s commitment to adapting and improving. Coming from a larger chiropractic practice management software provider, he describes ChiroSpring:

“It’s more like dealing with a mom-and-pop company. With ChiroSpring, the attention to detail and the determination to make the product better quickly to fit the needs for everybody has been incredible, and I’m extremely impressed with ChiroSpring.”

As clinic needs evolve, ChiroSpring has kept up, listening to feedback and rolling out updates that help practices like Dr. Decker’s stay competitive. The addition of GrowthHub, for example, has brought features like automated reminders and recall that improve patient retention and help patients stay on top of their appointments.  

For Dr. Decker, these features have boosted retention and helped keep his clinic running efficiently. Automated reminders and texting options through GrowthHub have been invaluable, paying off quickly by keeping his patients engaged and informed.

ChiroSpring’s focus on continuous improvement gives Dr. Decker confidence that his software will continue to meet his practice’s needs as the healthcare landscape changes.

The Chiropractic EHR Dr. Decker Stands Behind

ChiroSpring has clearly had a transformative impact on Dr. Decker’s practice, streamlining daily operations and allowing his team to focus more on patient care. When asked if he’d recommend the software to others, his response is direct:

“Just do it. If you’re not happy where you’re at, ChiroSpring really has it put together, and they’re working non-stop to improve the software. I would put my time and energy into partnering with ChiroSpring. It’s worked out well for us, and I recommend it for everybody.”

See why Dr. Decker made the switch and discover how ChiroSpring’s adaptable, efficient software can transform your practice. Schedule a demo today to experience the difference firsthand.

Chiropractic ICD-10 Common Codes List. (n.d.). HubSpot. https://cdn2.hubspot.net/hubfs/6132446/Chiropractic%20ICD-10%20Cheat%20Sheet.pdf

How to Write an Easy SOAP Note in 15 Seconds. (2024, September 25). ChiroSpring. https://www.chirospring.com/articles/how-to-write-easy-soap-note-15-seconds

Paris, B. (2023, September 1). Technology and Business Intelligence in Chiropractic Practices. The American Chiropractor. https://theamericanchiropractor.com/index.php/article/2023/9/1/technology-and-business-intelligence-in-chiropractic-practices

We Want to Take Care of You. (2023). NJ Nerve Chiropractic and Laser. https://www.njnerve.com/meet-the-docs.html