FAQs, Videos, and Resources for Chiropractic Offices
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FAQs
Product & Features
ChiroSpring works on any device from anywhere.
ChiroSpring provides every feature needed to run your practice, no matter what size. ChiroSpring includes online scheduling, online intake, appointment reminders, billing, claims, ERA auto-posting, SOAP notes, care plans, integrated payments and so much more.
Statements can be printed or sent electronically with text with a pay link for ChiroSpring Pay users.
Yes, track products or services with set quantities. Generate estimates for your patient. Managing your patient’s treatment has never been easier.
Yes, ChiroSpring is ideal for multiple providers, whether you have the same or different specialties. Common providers include chiropractors, licensed nursed practicioners, massage therapists, physical therapists and more.
Yes, ChiroSpring will run on any device. This includes Mac, PC, iPad, Android and Chromebook. And, our SOAP notes are built to scale for mobile. It’s really cool!
Yes, with ChiroSpring, claims can be submitted in a single click. In addition, patients may make payment online with ChiroSpring Pay.
Yes, ChiroSpring has all of the data you are looking for such as charges, payments, user earnings, aging, patient recall, product inventory and more.
No, you don’t have to pay for software updates. Software updates are part of your subscription and come at no added cost.
Yes, ChiroSpring comes pre-loaded with more chiropractic clinical information than you’ll likely ever need because it has been designed and tested by chiropractors. In addition, you may edit our SOAP Macros, create your own, or create your own SOAP templates.
Yes, ChiroSpring provides a quick toggle feature so you can easily move to another location. No matter how big your practice or company, ChiroSpring can support you.
Yes, we have "Best-In-Class Treatment Plans". ChiroSpring tracks how many units of a product or service are used and how many remain. Use our treatment plan estimator to calculate what your patient will owe.
Support
We provide technical support Monday through Friday from 8:00 am to 5:00 pm CST. We also provide a 24/7 virtual Help Center accessible in ChiroSpring.
Claims are automatically created during the finalization of your SOAP note. Charges, diagnosis and diagnosis pointing all copy over from the previous claim (making it fast and easy). Our advanced claim scrubber will notify you of errors before your claims are submitted.
We would hate to see you go, but your data is your data and we'd walk you through your options.
Yes, training is included in the price. We provide not only access to all training videos for as long as you are a customer and our 24/7 Help Center, but you also receive live training.
ChiroSpring has been in development since 2011. We launched our software in 2013, and today, we provide the industry’s best cloud-based chiropractic software and best software overall.
As a cloud software, each user can login from any device, anywhere. You can easily check your calendar on your phone, at home, or in the office.
No. ChiroSpring backs up your data 24/7 in three locations across the U.S.A. Your data doesn’t need to be backed up locally.
Yes, each user can personalize their calendar to be ideal for them. Also, we save the preferences for each user, so when you login, you can see the calendar the way you prefer.
Getting Started
With ChiroSpring, we offer you various packages at attractive prices. Please reach out if you need assistance in selecting the ideal package for your practice. Check out the pricing page for more info.
Yes. For every referral you give us that purchases, we will provide you a free month of service (up to a $300 value).
Yes. The software is fully loaded with everything you would need. However, you can edit or create your own SOAP Macros, SOAP notes or patient forms. You can also customize memberships, receipts and so much more.
Yes, ChiroSpring was designed with simplicity in mind from the ground up. You will not find a better software experience anywhere.
We are a 100% cloud-based software, so no installations are needed, plus you get to enjoy all the security benefits of the cloud.
We offer an option for no contract which means you can cancel at any time.
ChiroSpring was founded in 2011 by Dr. Chrissy Albery, DC, who like you was looking for chiropractic software to run her practice. Dr. Chrissy quickly discovered no good software options existed as they were missing features or too difficult to use. Chrissy formed a team of software engineers and other doctors to create ChiroSpring which launched in 2013. Today ChiroSpring is used by thousands of chiropractors and is the industry’s preferred cloud-based chiropractic software.
Yes. Every claim is kept on file and can be viewed as a printable HCFA.
To get you and your practice the ideal solution, we recommend scheduling an initial demo. In the discovery meeting, we'll learn all about your practice and recommend the ideal configuration for your practice. Of course, if you are the decisive type, simply visit our pricing page and select the package you want. 😀
Yes, absolutely! Having migrated thousands of practices from various systems, we are quite good at maximizing your current data. During your initial consultation, we'll discuss your options.